HOW HEBERT’S TOWN & COUNTRY USED TEXT2DRIVE TO IMPROVE THEIR CSI SCORES An Actual Case Study About Hebert’s Town & Country Improved Communication Is A Dealership’s Key To High CSI Scores! TEXT2DRIVETM is a revolutionary text message marketing and sales tool.
TEXT2DRIVE Helps Auto Dealers Expand Leads, Sales & CSI Scores
Recently, Dave Bushnell, Service Manager at Sandberg Volvo Cars in Lynnwood, Washington reported a dramatic increase in their dealership's CSI (customer service index) score since switching to TEXT2DRIVETM.
We’ve all heard it. “The Survey.” It’s that seemingly harmless questionnaire that can end up losing crucial sales or even bankrupt an auto manufacturer altogether if left unattended. Don’t take this as a scare tactic; take this as reality. Whether we agree with it or not, the Customer Satisfaction Index (CSI) is crucial for all car dealerships and automobile manufacturers.