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TEXT2DRIVE Helps Auto Dealers Expand Leads, Sales & CSI Scores

Automation & Integration Pack A Powerful Punch For Service Departments

[fa icon='calendar'] October 17, 2019

5 minute read

How To Effectively Use Intelligent Automation Powered by Artificial Intelligence (AI) In Your Service Department

Well-timed, non-intrusive communication with customers is essential for fueling the overall success of your service department. It is imperative to keep your service department at the  forefront of customers’ minds from the day they purchase a new or used vehicle from your dealership.

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Open Lines Of Communication With Customers To Increase Revenue & CSI

[fa icon='calendar'] October 2, 2019

3 minute read

Clear communication is vital to the success of any business - and for automotive dealerships, it is the very lifeblood. Keeping customers informed about their repairs, eliciting responses from them when their vehicle is due for repair and keeping records of conversation are all critical indicators of success. 

This might sound like a tall order to fill, but with the right communications platform, it is entirely possible.

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Why TEXT2DRIVE Video Is The Best On The Market

[fa icon='calendar'] September 19, 2019

4 minute read

Using Video Increases Service Revenue, Boosts Sales & Improves Customer Service 

A whopping 96% of Americans own cell phones, and of this vast group, 81% own smartphones. The majority of smartphone owners use their devices to engage in two activities: text messaging and watching videos. 

It makes sense, then, that a full-featured communications platform that utilizes text and video would serve as a powerful tool for a dealership's service and sales department.

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How Dealerships Can Increase CSI Survey Completions

[fa icon='calendar'] August 21, 2019

4 minute read

Low customer satisfaction index (CSI) can cost dealerships millions of dollars in lost opportunities. Think of CSI scores as another form of reviews - only these “reviews” make even more of an impact because J.D. Power reports on them.

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How To Sell More Vehicles With Videos

[fa icon='calendar'] August 14, 2019

3 minute read

Consumers have many options when it comes to transportation these days. Uber and Lyft, taxis, public transportation, electric cars, the future adoption of self-driving cars and high gas prices have made it enormously tempting to ditch their vehicles altogether. This reality can make keeping up with vehicle sales seem nearly impossible at times. Factor in websites that sell cars online and you may feel like throwing your hands up in defeat.

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