A short code is a five or six digit number (37483). A long code is a 10-digit telephone number (855-299-1099). But the difference isn’t just the length. There are various legal and technical differences in the way each number is used. There are also reasons why you should use one over the other. It depends on the objectives of your marketing campaign or customer communications plan.
The specific ways they are used in the TEXT2DRIVETM text messaging software are described below.