TEXT2DRIVE's Key Performance Indicators
TEXT2DRIVE is a full-featured communications platform designed to fulfill customers’ need for convenience, speed and hands-off customer service. Features include automated sales and service alerts, mobile checkout, promotional campaigns and more.
See how TEXT2DRIVE solved our client's biggest challenges, with real results and key performance indicators of their success.
- 35% Increase In CSI Scores**
- 76% of 4.7 Million Monthly Messages Are Automated*
- Declined Service Reminders Added $6,643/mo On Average*
- Service Appt. Reminders Increased Show Rates By 6.5% On Average*
- 54% Decrease In Parts Obsolescence
- $125 Increase In RO Totals When Video Utilized On Average*
- 78% Of Customers When Provided The Opportunity, Pay Their Service Invoice Online*
- And More
*REFERENCE TEXT2DRIVETM Data usage report; JAN 13, 2020, Norm Crawford; Dates of FEB & MARCH 2019.
**Heberts Town & Country Case Study 2019