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TEXT2DRIVE Helps Auto Dealers Expand Leads, Sales & CSI Scores

3 Ways Dealership Service Depts. Open Themselves Up To Chargebacks & Fraud

[fa icon='calendar'] July 21, 2020

6 minute read

Chargebacks due to fraudulent transactions cost the auto industry over 6 billion dollars* per year. Dealership fraud was at an all-time high even before COVID struck:

    A hacking attack occurs every 39 seconds.*
   In 2018 credit card fraud reached $6.8 billion in the US.*
    New account fraud is up 13%.*
   Account takeovers are up 79%.*
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Modernize Your Dealership To Generate Revenue During The Coronavirus

[fa icon='calendar'] April 29, 2020

3 minute read

These Practices Will Keep Your Business Strong During The Soft Economy

Your dealership is not powerless in the wake of the Coronavirus (COVID-19) outbreak. Yes, the economy is soft, but you can still generate service revenue and make car sales.

The trick is to modernize your dealership, to take it beyond 2020. The pandemic may have created the concept of social distancing, but some aspects of it are here to stay. Your customers are now going to expect you to give them the option of conducting their business from the comfort of their home.

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How To Convert Your Sales Showroom For Social Distancing

[fa icon='calendar'] April 16, 2020

4 minute read

Social distancing is the new normal, but that does not mean your car sales need to suffer as a result. The Coronavirus (COVID-19) pandemic has changed many aspects of the way people do business and auto dealerships are no exception.

Customers want to know that you have put certain measures in place. For this reason, you should let them know that you carry hand sanitizer and that you require all of your sales staff to use it. It is also important to display the hand sanitizer in plain sight throughout the showroom.

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How INTERACT™ Website Features Drive Action & Increase Conversions

[fa icon='calendar'] April 7, 2020

3 minute read

Implementing digital technology into your dealership’s car sales process is a highly effective way to connect with customers on a personal level and customize their experience. Your customers have come to expect this level of service in the interactions they have with brands. This includes automotive dealerships.

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Open Lines Of Communication With Customers To Increase Revenue & CSI

[fa icon='calendar'] October 2, 2019

3 minute read

Clear communication is vital to the success of any business - and for automotive dealerships, it is the very lifeblood. Keeping customers informed about their repairs, eliciting responses from them when their vehicle is due for repair and keeping records of conversation are all critical indicators of success. 

This might sound like a tall order to fill, but with the right communications platform, it is entirely possible.

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