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TEXT2DRIVE Helps Auto Dealers Expand Leads, Sales & CSI Scores

How To Convert Your Sales Showroom For Social Distancing

[fa icon='calendar'] April 16, 2020

4 minute read

Social distancing is the new normal, but that does not mean your car sales need to suffer as a result. The Coronavirus (COVID-19) pandemic has changed many aspects of the way people do business and auto dealerships are no exception.

Customers want to know that you have put certain measures in place. For this reason, you should let them know that you carry hand sanitizer and that you require all of your sales staff to use it. It is also important to display the hand sanitizer in plain sight throughout the showroom.

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Get Customers Back Into Your Sales Department

[fa icon='calendar'] March 24, 2020

5 minute read

Selling a customer a new vehicle is just half of the battle. Losing customers to a competitor once they are ready to replace it is far too easy. Customer retention is one of the biggest struggles dealerships face.

You will drastically increase your chances of selling your customers their next car if you stay in contact with them for the entire time they own their current vehicle. The key is to strike a balance between communicating with them just enough and overdoing it to the point of irritation.

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